Claim File Services
Quality Assurance
Our experts meticulously review claim files to ensure accuracy and compliance to your client’s guidelines. We identify and rectify discrepancies, helping you maintain high standards of service. Enhance your reputation and customer satisfaction by delivering error-free claim files.
Claim File Auditing
Let us handle the comprehensive auditing of your claim files. We perform detailed assessments to identify areas for improvement and provide reporting. Ensure compliance with your client’s requirements and industry regulations improving claims quality.
Claim File Packaging
Let our team handle organizing and packaging your claim files to reduce cycle times. Our systematic approach helps ease the burden and enhance efficiency on the claim handling process. Experience accelerated claims processing with well-organized files, allowing your team to focus on core tasks and prioritize timely resolution.
Guideline Managment
Our team is capable of managing and updating your client’s claims processing guidelines. Ensure that your team adheres to the latest client standards and best practices. Keep your Adjusters informed with client updates, enabling them to deliver consistent service and remain compliant with evolving requirements.
Xactimate & Symbility Proficiency
Our team is proficient in Xactimate and Symbility, industry-leading estimating softwares. We provide accurate and detailed quality assurance reviews in both softwares. Benefit from our expertise in utilizing these tools to their fullest potential.
Why choose On Call Prime for
Claim File Services?
Industry Expertise
Our teams are professional and proficient in the Property Insurance Industry, enabling us to provide high-level assistance on quality assurance of the claim handling process.
Efficiency
Our services are designed to enhance your claims management processes, reducing errors and delays, increasing productivity and product quality.
Cost Savings
Outsourcing claim file services to us will lead to cost savings through increased efficiency.
Skilled Professionals
Our team is highly proficient in industry-specific software, guaranteeing accurate and detailed claims processing.
Customized Solutions
We work closely with you to understand you and your client’s unique needs and provide personalized support to achieve your goals.